About Us

 With over 25 years' experience in organizational development & sustainability, leadership development & coaching, employee engagement & retention, organizational analysis, and quality assurance, Will Wallace has worked in multiple sectors and industries including projects for Fortune 100 companies including AT&T and Verizon. He has worked directly for companies including Disney, Marriott International, MAXIMUS International on the New York State’s Department of Health project, and DHL Express US, a Deustche Post Group company, and DICK's Sporting Goods.

Will has also gained a well-rounded education in his field of passion, earning a Master of Science in Organizational Learning and Leadership, and a Bachelor of Science in Business Administration with a specialization in Organizational Leadership, from Barry University in Miami Shores, Florida; Will has also worked on an Industrial Organizational Psychology Doctorate.  Will is a certified Executive Leadership Coach by the International Coach Federation.

Will is currently a strategic advisory board member for LifeGuides, PBC and is a past board member of the Association for Talent Development serving as the Rochester Chapter President, a board member for the National Association of African Americans in Human Resources Rochester serving as the Vice President of Community Engagement, a Diversity & Inclusion Council Member for Project Management Institute of Rochester, a founding co-leader for DisruptHR Rochester serving as the Chair for the Speaker Committee, and a member of the Rochester Area Community Foundation's LGBT Giving Circle.

Will now harnesses that experience and education to deliver Executive Coaching, Culture Transformation, Leadership Development and Inclusive Workplace initiatives. His work promotes a company culture where all employees and customers are fully engaged and contribute to organizational sustainability through their strengths and talents. He teaches leaders and companies how to foster an environment where human interest, moral and ethical values, and lasting relationships can grow and prosper with the end result being an environment where all can feel they belong.

Will thrives on helping others and deeply understands that the ramp-up process is designed to empower teams and outfit them with the tools they need to succeed. Will has supported various clients in different industries to help them transform, grow, develop talent for the future state, limit their turnover, and put companies on a solid track to success and profit.

One area Will specializes in is long-term in-house leadership development requirements. Will has helped numerous clients on more lengthier needs like culture change, training department build-out, start-ups, large system implementations, employee engagement, etc.

Will is especially proud to be a faculty member for University of Rochester’s Warner School of Business Leadership Coaching Certificate Program, a co-developer and facilitator for Certified Workplace Ready™ Certificate program, and the Greater Rochester Chamber of Commerce’s four-part series Diversity, Equity, Inclusion and Belonging program.

Our service includes a comprehensive consult to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly. That’s how we ensure your success.

Business mentors are key—that’s why when it comes to client selection, we’re choosy. We want to give each of you the time and guidance you deserve.  Whether you’re seeking a strategic alliance with the right partner or a special skillset or tool, call us today. Together we’ll create and refine your plan for success. We didn’t get there alone. And neither will you.